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Town Hall Hours
Monday - Friday
8:00 am - 4:30 pm
 
Department of Public Works
Contact TypeContact Information
Contact:
Director - Department of Public Works
Address:
26 Central Street
West Springfield, MA 01089
Phone:
(413) 263-3242
Fax:
(413) 734-9745
Hours:
Administrative Office: 8:00 AM to 4:30 PM Monday-Friday

Town Yard: 7:00 AM to 3:30 PM Monday-Friday
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Report a Pothole!
        
        **Dial the Pothole Hotline to Report a Pothole (Call 495-1891 x1874)
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SPECIAL NOTICE  AS OF JULY 1 2013

PLEASE CALL 413-587-0999 FOR BULK PICK UP ITEMS.

The DPW has contracted with a new hauler K&W MATERIALS and RECYCLING LLC,
to take appointments for curbside collection of bulk.

LIMIT 5 ITEMS 3 TIMES PER YEAR

NO COMPUTERS, TELEVISIONS OR ELECTRONICS

Bulk Waste
Bulky Waste is considered to be any waste item that will not fit in a 48-gallon bag or 48-gallon
barrel. Examples of bulk waste include but not limited to: bedsprings, mattresses, couches,
furniture, pool covers, children’s pools, grills, and appliances.

A. Subject to appropriation, occupants of residential units are allowed to make an
appointment for the curbside collection of bulk items with the Town’s contracted
service provider. The Town sponsored service will collect from only those
households that have scheduled a pickup.

B. Occupants of residential units shall only be allowed to schedule a bulk collection as
determined by the Director of Public Works.

C. For those with households with municipal collection service, bulk pickups will only
be allowed three times per year. The Town’s contractor shall collect no more than 5
items of metal and non-metal combined.

D. The following appliances: refrigerators, freezers, air conditioners, and dehumidifiers
must have Freon (chlorofluorocarbons) removed. Proof of removal must be visibly
located on the appliance.

E. In the absence of funding, the Director of Public Works will provide information for
proper disposal. 

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Mission Statement

Every day in many diverse ways the Department of Public Works touches almost every aspect of life for those living and/or working within the boundaries of the Town of West Springfield and to a lesser extent those residents of the surrounding communities that utilize the roads and recreation areas.

Our mission is to ensure safety and comfort in public service areas ranging from maintenance of streets and sidewalks, to the installation and repair of street signs, from water treatment and distribution, to snow removal and sanding.

In addition to the above, DPW is also responsible for the maintenance and repair of all Town owned parks and Town trees.

Other responsibilities include the collection of recyclables, solid waste, yard waste and large bulk items through sound programs.

We acknowledge that the safety and comfort of the citizens of West Springfield is the prime purpose of our mission and to them we commit our efforts to attain each goal with environmental sensitivity and fiscal constraint.

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History of the DPW

The Department of Public Works currently has 66 employees with an annual Operating Budget of
$11,460,295.16 and New Capital Projects totaling $13,659,550.00.

The Table of Organization consists of four highly specialized Divisions:
1. Administration and Finance
2. Operations – which includes highway and sidewalk maintenance, storm and sanitary sewer operation including flood control, snow and ice operations, park and forestry maintenance as well as solid waste mamagement and collection.
3. Water Treatment and Distribution
4. Engineering and Design – which is responsible for all contract work, inspections, and related documents.  Interacts with other Departments in providing technical assistance and relative information.