The town offices and some historic memorabilia will be found inside the building. Located in the lobby is the 1828 Doolittle Bell cast by Doolittle Fecit, brass founders of Hartford, CT. This bell was installed in the "Old Town Hall" located where the Senior Center is today. It was stored away for many years and in 1975, renewed interest brought the bell to this site. The black walnut frame, upon which the bell is mounted, was constructed by a group of West Springfield High School students.
The large map painted on the lobby wall shows what the town looked like in 1894.
The Police Department is off of the lobby to the left. Although the first official reference to a "West Springfield Police Department" appears in the1877 Town Report, the town had always had constables and wardens to keep the peace. While true that these were unpaid positions, they were positions of authority and the office holders acted as a kind of police force.
1899 saw the appointment of the town’s first Police Chief, P.G. Welch. That year, 126 people were arrested for fast bicycle riding, cock fighting, fishing with a net, railroad track walking, and breaking electric lights. By 1919 the Eastern States Exposition, with its 96,000 visitors and 5000 cars in a single day, were a major source of work for the department.
Also located on the first floor is the oldest department in town, the School Department, having been established in 1705 when the residents on the "West Side of the Great River" were given permission to build their first school.
The second floor landing has a Civil War Monument dedicated to some of the West Springfield men who lost their lives in that tragic conflict. A second Civil War monument will be found at the White Church Hill Cemetery.
The second floor lobby contains a statue of the Morgan Horse and an aerial view of downtown taken in the 1950’s. The City Council Chambers and adjacent hallway contain three murals depicting highlights in the history of West Springfield.