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On Our Site
 


 
Town Hall Hours
Monday - Friday
8:00 am - 4:30 pm
 
Health Department Services
Services and Responsibilities


Burial Permits
Funeral homes are encouraged to fax death certificates to (413) 737-1583 prior to visiting our office to expedite processing.
Communicable Disease Investigations
Our nurses, and sometimes our sanitarian, follow up on disease reports such as TB, Salmonella, and Shigella to minimize the spread of disease and to determine the source of the initial reported case.
Environmental Complaints
Report any environmental issues or complaints such as trash, debris, rodents, and insects, etc. by calling our office at (413) 263-3206.  All complaints will be investigated.
Food Safety
All local food establishments, including restaurants, retail food, catering and mobile/pushcart businesses are inspected regularly and licensed yearly.  
Housing Complaints
Housing complaints may be initiated by calling our office at (413) 263-3206 and will be investigated.  Massachusetts rental voucher inspections are also available (see  Fee Schedule).
Lead Paint Poisoning Prevention
Lead paint screening is free to West Springfield children six years and under.  Call the Health Department for details.
Pools & Spas, Tanning and Tattoo Establishments
All swimming pools (public and semi-public), tanning, and tattoo establishments are inspected regularly and licensed yearly.
TB Testing
TB skin testing is offered on Mondays and Thursdays from 9:00 a.m. to 11:00 a.m. or by appointment by calling (413) 263-3207.
Rabies Control
This office follows up on animal bite reports and other potential human, dog or cat exposures to rabies.  This is to prevent the spread of this fatal disease.  We work with the police department on this matter.
Septic Systems
Septic system inspections may be scheduled by calling (413) 263-3206 or 3204.  Septic installers and haulers must obtain a permit prior to performing any work on a septic system.  Permits may be obtained through our office; see Fee Schedule for septic installer/hauler licensing fee.
Special Events at the Big E.
Temporary permits are issued to food vendors for all special events held on the Big E (Eastern States Exposition) grounds.  Vendors interested in obtaining a temporary food service permit should contact the Big E directly at (413) 737-2443.
Trash Haulers/Recycling Plan
City ordinance requires Trash Haulers (each vehicle used in town) to be licensed annually by the Health Department.  A Recycling Plan form also needs to be filled out.
Vaccinations and Immunizations 
Some immunization vaccines are available by appointment in the Health Department.    Flu clinics are held yearly.